Stoneridge Electronics

News


CV show update

As usual, the CV show took place at the NEC in Birmingham, and more than 18,000 people visited over 430 exhibitors (an 11% rise on last year).

It was a busy show as we had a lot of interest in our products. In particular, our new UK Fleet Healthcheck service was popular, and several fleets took the opportunity to find out the savings they could be making using the Stoneridge range of products.

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Visit us at the CV Show - 9-11 April 2013

Visit Stoneridge on stand 4F111 at the CV Show 2013.

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OPTAC3 PC/Server - Version 4.1 available

OPTAC3 v4.1 has been launched. This is an update to the PC/Server software only.

OPTAC3 v4.1 is compatible with 64-bit systems, giving you more flexibility. New features also include:

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Visit us at the Truck & Transport Show: 11-14 Jan

Starting this Friday, our aftermarket division will be taking part in the Truck and Transport Show in Brussels, Belgium.

We have a wide range of our aftermarket products to show you, including the updated “one minute rule” digital tachograph, SE5000 Exakt Duo, as well as our recently launched smartphone apps and the Tacho Link dongle.

To learn more and receive a demo of these and our other fleet products, visit us on Stand 12.06, Hall 12.

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New product: Optimo

The new Optimo tool is the latest generation Workshop tool from Stoneridge Electronics. Available in 14 languages, Optimo has been designed to increase efficiency and take tachograph programming into the future. Optimo also allows users the option to switch the 2nd source of motion function on/off in SE5000 tachographs and all VDO variants – the only tool in the market to do so.

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Free Mobile Apps

You asked. We delivered. Together, we make the perfect Duo.

We’ve created two free Android apps to make life even easier for you. To use our apps, you will need a Tacho Link dongle* to enable your digital tachograph to connect with your Android phone via a Bluetooth connection.

* Purchase your Tacho Link dongle here.

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New product - driver-only download blocks

Calling all OPTAC3 digital customers! In response to customer feedback, we recently launched a new product: Smartcard driver-only download blocks for OPTAC3 web accounts.

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Stoneridge at Automechanika and IAA

Stoneridge will be attending two major automotive shows in September:


Automechanika—Frankfurt, Germany: 11-16 September 2012, Stand 3.0 G02.
 

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96% Customer Satisfaction with OPTAC Helpline Support

Here at Stoneridge we are committed to providing an excellent customer experience. So earlier this year we asked customers across 7 European countries to complete a short OPTAC helpline support satisfaction survey. 748 customers responsed with some excellent results:

* 96% of our customers are satisfied overall with OPTAC helpline support
* 98% are satisfied with the attitude and manner of the helpline staff 
* 96% are satisfied with the accuracy of information provided
* 97% are satisfied with how Customer Support Representatives are able to answer their queries

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OPTAC3 Web Customer Survey


We recently surveyed the OPTAC3 Web customers regarding the latest version, v4. 92.4% of all customers replied that they were overall very satisfied/satisfied with OPTAC3 Web, 16% of those replied with "very satisfied".

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